The scheduling worksheets

free tools on this site

3

figures they ask you for

16

answers they give back

15

Scheduling service calls, on the worked example

$11,200.50

Three worksheets, each answering something an owner or office manager has to answer with a number rather than a feeling: what a month of jobs actually invoices, what rescheduling and no shows cost, and what a planned maintenance programme leaves once the technician hours are paid for. They are free, they need no account, and each publishes the worked example it was built from so you can check the arithmetic before you trust it.

Every figure printed on this site is arithmetic on the worked example we publish: 6 technicians completing 5.2 jobs a day across 21 working days at an average invoice of $285, with 22% of the day spent travelling; 655 service calls a month of which 14% are rescheduled at 0.18 hours each by a dispatcher costing $32 an hour and 6% never happen; and 240 service agreements at 2 planned visits a year, 1.3 technician hours each at $58, charged at $145 a visit. Change any of those on a worksheet and the numbers change with them. Nothing here is a market statistic and nothing is quoted from a third party.